Directory FAQ

Why did the campus directory go online?
An online campus directory can be updated easily and regularly. Since the data is pulled nightly from Banner, it eliminates the problem of increasingly outdated information over the course of the academic year.

Also, moving the campus directory online is one more way to reduce our environmental footprint and maintain the University's commitment to environmental sustainability.
Will the information in the online campus directory be more accurate than the information in the printed version?
Yes. Since the data is pulled nightly from Banner, it eliminates the problem of increasingly outdated information over the course of the academic year.
What information is included in the online campus directory?
The following information is available about University faculty and staff:
  • Name
  • Title
  • E-mail address
  • Office phone
  • Office location

The following information is available about students:

  • Name
  • E-mail address
  • School name
  • Residence hall phone
  • Residence hall information

You can also use the office lookup function to search by department and view a list of everyone within that specific area.

Are spouse or partner names, home addresses, and home phones listed in the online campus directory?

No. For privacy reasons, spouse or partner names, home addresses, and home phones are not listed.

Is retiree information included in the online campus directory?

Yes. Retiree information, as identified in Banner, is available. You are able to access a list of all retirees or search for individual retirees by name.

Will I be able to search by department and have it display everyone in that department?

Yes. You can search by department and view a list of everyone within that area, including names, titles, and contact information. You can even use the "View by" option at the bottom of the page to view the department listing by either names or titles, whichever option best suits your needs.

What do I do if I find that my information or my department's information is inaccurate in the online campus directory?

Students may contact the Registrar's Office and employees may contact Human Resources to make changes to their information in Banner if necessary. It will be the responsibility of each employee and student to ensure that his or her information is updated as necessary on an ongoing basis.

Who made the decision to move to an online campus directory?

The online campus directory project is a collaborative effort among Student Development, Human Resources, Information Services, and University Communications.

Who has access to the online campus directory?

There are varying levels of access to campus directory information, depending on the requestor's relationship with the University. Faculty, staff, and students are able to access more information, whereas external contacts have a more limited view.

Are printed campus directories available?

A limited number of printed campus directories are available for those whose job requires a printed document. Additional printed copies are available through Printing Services.

Will copies of the campus directory be retained for historical purposes?

Yes. Boatwright Library will retain copies of all campus directories for historical purposes.

Whom should I contact if I have questions about the online campus directory?

If you have questions and were not able to find the answers in this FAQ, you may contact the online campus directory project team at onlinedirectory@richmond.edu.